How to enter in drop offs?? please

How to enter in drop offs?? please

Posted in the Walgreens Forum

nevader

San Bruno, CA

#1 Wednesday Jun 13
Hi i am a brand new hire and I am just getting the hang of RX cashiering. But I am a bit cloudy on entering new drop offs. The tech did show me one time, but it was too fast and my store is way too busy for one on one training. And I am so tired of asking them for help while they're filling.

So I enter their name and bday, hit register..what are the steps after that? PLEASE help!

Since: Apr 18

Location hidden

#2 Wednesday Jun 13
Ask for proper training. What tier is your store? shouldn't be busy to the point where they can't teach you
Come on man

Brandon, MS

#3 Thursday Jun 14
lwmotion wrote:
Ask for proper training. What tier is your store? shouldn't be busy to the point where they can't teach you
What makes you think a brand new hire knows what tier their store is? Lol
Itsjustajob

Austin, TX

#4 Thursday Jun 14
nevader wrote:
Hi i am a brand new hire and I am just getting the hang of RX cashiering. But I am a bit cloudy on entering new drop offs. The tech did show me one time, but it was too fast and my store is way too busy for one on one training. And I am so tired of asking them for help while they're filling.

So I enter their name and bday, hit register..what are the steps after that? PLEASE help!
Scan it and give it back to the patient, especially the hydrocodone.
Cld9616

Lufkin, TX

#5 Tuesday Jun 19
F6 search for the patient, confirm itís their date of birth and address, click I think itís scan or something like that itís one of the buttons on the lower right. Pick come back later option unless they say they wait to wait. Tell them when it should be ready. If they're waiting always ask a tech what wait time is ic+ is never accurate. Put the prescription face down in the scanner and itíll scan itself. Do the same for all other prescriptions. Then click the red stop scanning button. Thatís very important. File the prescription or put it in to be filed stack. Tell them thank you.

Oh if they hand you insurance, drop the card, scream, and run. Just kidding though thatís something that takes time to learn how to do correctly.

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